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OCFEC Equal Access Guide

The OC Fair & Event Center (OCFEC) strives to offer an event that suits the needs of all its guests. This guide provides an overview of the services and facilities offered to patrons with disabilities and special needs.

Disabled Access

At OCFEC, we seek to diligently provide access for all visitors by actively working to increase the ease of access for patrons with disabilities throughout the grounds. Admission booths, exhibit buildings, restrooms, entertainment venues and vendor booths are accessible to patrons who use wheelchairs. Staff members are also available for assistance.

Parking

Parking spaces are reserved for patrons with disabilities in close proximity to all admission gate entrances with easy access. Parking rates are $8 for cars and $14 for buses or limos. During the annual OC Fair parking rates are $10 for cars and $20 for buses or limos. Please remember to display your ID placard in your vehicle’s windshield before parking in any space for people with disabilities.

TDD (Telecommunications Device for the Deaf)

To assist hearing-impaired guests to purchase tickets, please call 800.943.4327, and type your request or question.

Service Animals

Service dogs and miniature horses are welcome at OCFEC provided they are on a leash or maintained at all times. A member of your party must remain with the animal at all times. Currently, the ADA provides no definition of therapy, comfort or emotional support service animals and as such are not considered service animals and are not permitted at OCFEC.

Restrooms

Restroom facilities on the property can accommodate disabled guests and guests in wheelchairs. The most comfortable restrooms are the newly refurbished facilities in the Livestock Area, Park Plaza, The Courtyard and the larger exhibit halls (Anaheim, Costa Mesa, Huntington Beach and Los Alamitos Buildings). Please see the OC Fair map, available in the printed Event Schedule or on Information Booths, for all restroom locations.

Performances

Accessible seats in the Pacific Amphitheatre, The Hangar and Action Sports Arena can be reserved through the OCFEC Box Office at (714) 708-1500. For shows not requiring a reserved seat/ticket, Security/Guest Services staff is available to assist guests. For year-round events, please contact the event promoter directly.

ADA Ticket Fraud

ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection.

Patrons with Hearing Impairments

With 10 business days notice (Monday through Friday), we can provide a sign language interpreter for hearing-impaired guests. To request an interpreter for a specific event, please contact or visit the Guest Services Department at (714) 708-1588.

Assisted listening devices are available at all reserved seat/ticket events in the Pacific Amphitheatre, The Hangar and Action Sports Arena. The distribution point for these devices is in the Pacific Amphitheatre inside the concourse area behind the Box Office. In The Hangar and Action Sports Arena, patrons can borrow devices by contacting a Guest Services staff member located inside either venue. Patrons will be required to leave their current California-issued identification as security for the device.

Smoking

By state law and in the interest of public health, smoking shall not be permitted in or within 20 feet of any State of California building, including the Santa Ana Pavilion area, OC Promenade area, Centennial Farm, Pacific Amphitheatre seating area, and Arena grandstand and bleacher seating areas. This policy includes the use of electronic cigarettes, vaporizers and oil/wax pens.

During OCFEC-produced events (i.e. OC Fair, Imaginology) smoking and the use of electronic cigarettes, vaporizers and oil/wax pens is prohibited.

Year-round event promoters may adopt more restrictive policies at their discretion, and with the prior approval of the Association.

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